At LALA For Her, your satisfaction is very important to us.
However, due to the nature of our products related to personal care, hygiene, and beauty, all sales are final.
For health and safety reasons, we do not accept any returns, refunds, or exchanges once an order has been placed and delivered.

If you receive a product that is damaged or defective, please contact our customer support within 24 hours of delivery at support@lalaforher.com, providing:

• Your order number
• A clear photo or video showing the issue

Our team will review your case. If the product is verified as damaged upon delivery, a replacement or refund may be issued at our sole discretion.

Orders cannot be cancelled or modified after they have been confirmed and processed.